Frequently Asked Questions
Discover everything you need to know about your APM Monaco experience.
What materials are used in APM Monaco jewelry?
Our jewelry is handcrafted using high-quality 925 sterling silver, meticulously set with stones like cubic zirconia, freshwater pearls, and synthetic gemstones. Each piece is finished with a layer of rhodium or 18k yellow/rose gold plating to ensure durability and shine.
How long does shipping take for my order?
Standard shipping typically takes 3 to 7 business days, depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your package's progress.
What is your return and exchange policy?
We offer a 30-day return policy for items in their original, unworn condition with all packaging intact. Please note that for hygiene reasons, earrings cannot be returned or exchanged unless they are defective.
Is there a warranty on my jewelry?
Yes, every APM Monaco piece comes with a 2-year international warranty that covers manufacturing defects. This warranty does not include accidental damage, normal wear and tear, or loss of items.
How should I care for my APM Monaco pieces?
To maintain the brilliance of your jewelry, avoid contact with water, perfumes, lotions, and harsh chemicals. Store each piece individually in its original pouch to prevent scratching and clean gently with a soft polishing cloth.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and various local payment options depending on your shipping destination.